Sarah had the good fortune to sit in on “Staff Meal” at deadhorse hill before a busy Saturday evening service. Owners Jared Forman and Sean Woods discussed the impact of technology on restaurant efficiency, citing the benefits of their Reserve system. Forman reviewed the impact of Reserve’s algorithm on systematic seating while Woods reiterated the system’s guest services capabilities. Forman and Woods likewise reviewed new menu items and expectations for staff, highlighting the extraordinarily knowledgeable team they have assembled at their flagship Worcester eatery.
About Sarah Connell
Sarah Connell is an educator, freelance writer and craft beer enthusiast from Worcester, Massachusetts. Sarah graduated from Fordham University with a BA in English and recently completed her M.Ed. at Boston College. Her new series, Pairings, is a column dedicated to the infallible union of food and drink. Join Sarah each month as she celebrates the beverages that enhance dishes she loves in and around Worcester.
Originally published: January 22, 2018