Sarah had the good fortune to sit in on “Staff Meal” at deadhorse hill before a busy Saturday evening service. Owners Jared Forman and Sean Woods discussed the impact of technology on restaurant efficiency, citing the benefits of their Reserve system. Forman reviewed the impact of Reserve’s algorithm on systematic seating while Woods reiterated the system’s guest services capabilities. Forman and Woods likewise reviewed new menu items and expectations for staff, highlighting the extraordinarily knowledgeable team they have assembled at their flagship Worcester eatery.

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