Whether you prefer the formal dining room of The People’s Kitchen, the enticing buzz of The Citizen, or the secret cocktail culture concealed behind bars at Still & Stir, the staff at Niche wants you to find your fit. Carruth makes use of Reserve to track customer preferences, including which of the varied ambiances a guest typically desires.
With so many concepts in close proximity, it is important for Niche Hospitality Group to track guest information, including everything from their seating preferences to their favorite glassware. Wine Director Cassandra Carruth praises the Reserve system as a means for Niche’s continued sense of familiarity with its visitors as well as its handle on outstanding hospitality, factors which remain undeterred by the restaurant group’s constant expansion.
Niche Hospitality, the group that arguably set the contemporary Worcester restaurant scene into action, celebrates 10 years.